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Privacy Policy

Cashmere Song Fashion (International) Ltd (“Cashmere Song,” “we,” or “us”) is committed to respecting and protecting your privacy.

 

This Privacy Policy outlines how we handle your personal data when you visit or make a purchase from our website, www.cashmeresong.com (the “Website”), or subscribe to our newsletter.

Cashmere Song Fashion (International) Ltd, based in Hong Kong, is responsible for processing your personal data. Should you have any questions or concerns, please contact us at support@cashmeresong.com.

1.      Personal Data We Process and Why

​1.1    Browsing our Website
When you visit our Website, we automatically collect certain data, such as your web browser type, IP address, time zone, and some cookies (see Sec. 6). This helps us ensure a seamless browsing experience and is necessary for displaying the website (Art. 6 para. 1 lit. b of the GDPR, where applicable).1.2    Log Data
For security purposes, we retain this data in log files. This is to support our interest in preventing fraud and securing our services. We typically keep log data for 1-4 weeks.

2.      Making Purchases

2.1    Account Creation
If you create an account with us, we collect your name, address, and email to provide you with account functionalities. You may also provide a phone number if you wish. This data is stored as long as the account is active.2.2    Placing Orders
When you place an order, we collect information such as your shipping details, payment method, and order specifics. This data is necessary for fulfilling and shipping your order.​

3.        Payment Processing

Payment processing is securely managed through third-party providers. Depending on your chosen payment method, certain data may be shared with the relevant payment processor to facilitate the transaction.

4.        Communications

If you contact us via our support form, we process data you provide to handle your request, which may include your name, email, country, and request details.

5.        Newsletter Subscription

If you opt to receive our newsletter, we use your email and name to send updates, offers, and news. You may withdraw consent at any time by clicking the unsubscribe link in each newsletter or contacting us.

6.        Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience and analyze how our website is used. Cookies may be used to:

  • Provide essential website functions

  • Optimize user experience (Functional Cookies)

  • Collect statistical data (Statistics Cookies)

  • Deliver targeted ads (Marketing Cookies)

You can adjust your cookie preferences at any time through our consent manager.

7.        International Data Transfers

Cashmere Song operates globally, and as such, your data may be transferred internationally, including to locations without the same level of data protection as your home country. For these transfers, we take appropriate measures, such as using standard contractual clauses where required.

8.        Your Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and restriction of processing. You can also withdraw consent where applicable or object to data processing based on legitimate interests.

9.        Policy Updates

We may update this policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

10.      Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at info@cashmeresong.com.

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